Resources for college students needing help with personal problems is typically available through professional counseling on campus. However, a lot of students don't take advantages of these services. 82% cite that embarrassment was the number one factor as to why they haven't utilized counseling services before. A new website available on 10 campuses nationwide (thus far) allows students to ask other students for advice and help anonymously. Students post their personal problems on "Spill" and receive responses from trained student supporters within 24 hours. If the school subscribes to the service, any student with a .edu e-mail address can "spill". Each Spill is responded to by 4-6 student volunteers that are trained in effective listening and writing empathetic responses. This allows the spiller to see different perspectives on their problem that might be able to help them more.
This new service will help both students and the schools alike. This service will help schools see what is really bothering their students and can aid in suicide prevention, risk mitigation, see suggestions for improvements in the school, and can boost retention rates. It also collects the data from all the schools and allows the school to see where students are having the most problems within their own institution and compared to the other subscribers to the service. It's great because it's non-threatening to students who are receiving help and allows the schools to see where help is needed.